Currently, Smartproxy is one of the most well-known proxy providers in the proxy market for offering cheaper premium proxy solutions to users. It offers high-quality proxies, a user-friendly dashboard, and 24-hour customer service support making their use worthwhile. Smartproxy provides a wide range of proxies from rotating proxies, backconnect proxies, unlimited proxies, shared proxies, anonymous proxies, HTTP proxies to IPv4 proxies. In this article, you will find out some of Smartproxy’s cons.
With their flexible subscription plans, you will certainly find a package that is most suitable for your budget. Smartproxy provides IPs that can be used for almost anything, like data scraping/mining, affiliate testing, and ad verification. SmartProxy is also a great option for most social media networks, such as Facebook, Instagram, Twitter, Reddit, and Pinterest. Though not the cheapest in the market today, SmartProxy offers residential proxies as low as $75 a month that come with 5GB of bandwidth and extra GBs at $15.
However, as a proxy provider, SmartProxy is not flawless. There are some aspects and shortcomings of SmartProxy as a provider that might not make it the right choice for some proxy users or projects. However, as we discuss some of these limitations, you are left to decide whether SmartProxy is right for you.
I will begin my discussion by talking about the geo-targeting limitation as the first on our Smartproxy’s cons list. As a provider, it offers proxies across 195+ locations worldwide. However, the provider seems to flop a little bit when it comes to city-level targeting. This is usually not a problem for users who are not necessarily looking for granular targeting options. State or country-level targeting is mostly enough for such users.
SmartProxy only offers city-level targeting for just a few cities in the US, UK, and Europe. In addition to New York, Chicago, Houston, Los Angeles, and Miami, cities with city-level targeting include London, Moscow, Berlin. You need to consider alternative options like StormProxies or Oxylabs if your project needs city-level targeting such as sneaker copping.
Slow Email Support
The delay of help, even for a minute, can cause stress when you are trying to succeed in your endeavors. Customer support is one aspect of the proxy business on which customers base their final decision on purchasing plans.
SmartProxy offers a 24-hour customer support service with live chat and email support as well. Unfortunately, SmartProxy is not doing quite well with its email support through the live chat is super fast.
A majority of users who submitted requests for help through email support reported having to wait longer than they had expected to receive a response. They explained that, though they had to wait for hours before getting a response, the wait was worth it. I believe, however, that timely information must never be overlooked. That is why email support is on our list of Smartproxy’s cons.
Well, there is always a better option when it comes to quick email responses. Infatica allows users to request assistance through support tickets and emails. According to their Frequently Asked Questions (FAQ), Infatica replies to emails within four hours. To actually prove this, I submitted a ticket and received help from the support team by email in just five minutes, which is very impressive. Infatica also has a very intuitive live chat though slightly primitive.
Purchasing additional GBs while using proxies through your monthly subscription is a hassle you might dislike. Unfortunately, with this provider, users have to go through this experience, this being one of Smartproxy’s cons. This is because SmartProxies charges based on GBs and, therefore, once your allocated data transfer limit is reached, you have to purchase additional GBs.
If you are looking for unlimited bandwidth to complete your project then you can look up Shifter. Shifter is one of the best premium proxy providers offering residential proxies with unlimited bandwidth from a pool of over 31 million IPs at a very competitive price. StormProxies and ProxyRack also offer cheap residential proxies with unlimited bandwidth.
No SOCKS5 Support
No SOCKS5 support is one of the most important Smartproxy’s cons. The fact that SmartProxy only supports HTTP and HTTPS protocols is another disappointing aspect of SmartProxy as a proxy provider. In other words, SmartProxy isn’t the right choice for users working on projects that require SOCKS-compatible proxy servers.
As a result, a provider such as SmartProxy will struggle to differentiate itself from its competitors as most are adding SOCKS4/4A/5 to their HTTP(S) proxies. Oxylabs, for instance, has an entire pool of SOCKS5 supported premium residential IPs specially selected for users who might require them.
If you are looking for a proxy provider that supports HTTP/HTTP(S), as well as SOCKS5, then you can check RSocks. It offers premium residential, datacenter, and mobile proxies across 68 countries around the globe with 36 mobile operators in various cities. You can also check ProxyRack or Shifter for affordable proxies with SOCKS5 support.
Smartproxy is undoubtedly one of the best premium residential proxy providers in the market. It is offering cheap proxy solutions from over 195 geo-locations worldwide. Some of their users claim that their proxies are unblockable and undetectable, deeming SmartProxy as a reliable and safe choice for their projects.
Though SmartProxy is one of the best, it has some flaws that might make it a bad choice for your project. Smartproxy’s cons include its data transfer limits, lack of city-level targeting, and lack of SOCKS protocol support. Take a look at the above-mentioned alternatives before settling down with a new proxy provider.